Support

We usually reply within 1–2 business days.

Need help or have an idea? Email us at support@pntapps.com. Please include your macOS version and the steps that led to the problem.

Common questions

Nothing is added to the queue when I copy

Make sure saving is turned on (the menu bar icon is filled, and the app says “Saving copies”). Then check System Settings → Privacy & Security → Paste from Other Apps and set SeqPaste to “Allow”.

Auto-Paste doesn't paste

Auto-Paste needs Accessibility access (called Device Control and Data Access on newer macOS). Open System Settings → Privacy & Security → Accessibility and turn SeqPaste on. Until then, use Manual Paste: ⌃⌘L then ⌘V.

A shortcut doesn't work

Another app may be using the same key combination. Change it in SeqPaste → Settings → Shortcuts.

How do I restore my purchase?

Open SeqPaste → Settings and click Restore Purchases. Make sure you're signed in to the same Apple Account you bought with.

How do I cancel my subscription?

Open the App Store app, click your name, then Account Settings → Subscriptions → Manage, and cancel SeqPaste Pro.

How do I delete all my data?

Open SeqPaste → Settings → Reset SeqPaste. This deletes your queue, history, saved queues and settings from your Mac.